Mike was very helpful in making sure the order was the right part being ordered. He explained a simplified approach to the install putting safety first. I received the new part very fast!! Install took less than 6 min. AC is up and working. I had an AC company try to charge 5x's the amount for the exact same part w/ install. I put money back into my pocket. I will make future AC purchases from Shorty's HVAC with no hesitation.