Unit arrived in what appeared to be good shape. After removing it from the box, however, about 2/3 of the ignitor surface fell off in my hand. I called Shorty's and they shipped another one out to me same-day! This kind of customer service is rare - especially online. Will *absolutely* continue to buy my HVAC parts from Shorty's - best price, and unbelievable service!
Items that are returned must be in original package and in new condition. We are not responsible for return shipping. They must be returned within 30 days of the purchase date. Any returns after 30 days will not be accepted. Refunds takes 4-7 days to be processed and appear back on the card used. A 25% restocking charge will be deducted from the original purchase price. If an item has been installed or altered in any way no refund will be processed. If you receive an item that is damaged please let us know ASAP so we can assist you.
Welcome to Shortys HVAC Supplies. We are located on the South West side of Indianapolis, IN. Our purpose is to provide Original Equipment Manufacturer parts for the repair and maintenance upkeep of furnaces, air conditioners, ventilation systems and pumps to the general public as well as contractors and commercial building maintenance staff.
We sell brand new OEM parts for most manufacturers such as Carrier, Bryant, Payne, Lennox, Armstrong Aire, Ducane, Trane, American Standard, Heil, Tempstar, Nordyne, Goodman, Rheem, Ruud, York, Coleman, Modine, Reznor, Armstrong Pumps, Bell and Gossett pumps, Weil McLain, Lochinvar, McDonnell Miller, Hoffman Specialties, Manitowoc, Scottsman and we strive to make sure you get the correct part for your application.
Give us a call with the information from your equipment nameplate and we will do our best to help. We can be reached at our local phone number 317-821-8770, Toll Free 877-821-8770 or by fax at 317-821-8772. Our physical address is 7720 S Mooresville Rd in West Newton , IN 46183. Business hours are 8-5 EST M-F. Prior to making repairs please consult your manufacturers instructions and follow all safety precautions. Improper repairs can lead to equipment damage or personal injury or death. If you are unsure of your ability please call a professional company.
