Frequently asked questions.

Q Are your parts new and do they have a warranty?

A Yes. The parts I have listed are new OEM parts with full factory limited warranty.

Q Can you get parts that are not listed on your website?

A  Yes. I have a full line of parts available for many brands of equipment.

Q How often should I change the Water Panel in my humidifer?

A Most manufacturers recommend changing the panel every year. Aprilaire M/N 400 should be changed twice each year.

Q How often should I change my high efficiency air filters?

A That depends on the amount of runtime on your air handler and the environment. Some filters will need changed every 3 months and some may go 2 years. The filters should be checked every 3 months to determine when they need changed.

Q Does a higher merv rating indicate a better air filter?

A  The merv rating is a rating that indicates the size of particle a filter will collect at a given velocity. If a filter has more surface area the air flow will be spread out over a larger area so the velocity will be slower. Slower air flow through a filter will result in cleaner air. In my opinion, merv ratings are like comparing gas mileage on cars if the cars are running at idle. They do not tell you how they will perform under actual operating conditions.




About Us

Welcome to Shortys HVAC Supplies. We are located on the South West side of Indianapolis, IN. Our purpose is to provide Original Equipment Manufacturer parts for the repair and maintenance upkeep of furnaces, air conditioners, ventilation systems and pumps to the general public as well as contractors and commercial building maintenance staff.

We sell brand new OEM parts for most manufacturers such as Carrier, Bryant, Payne, Lennox, Armstrong Aire, Ducane, Trane, American Standard, Heil, Tempstar, Nordyne, Goodman, Rheem, Ruud, York, Coleman, Modine, Reznor, Armstrong Pumps, Bell and Gossett pumps, Weil McLain, Lochinvar, McDonnell Miller, Hoffman Specialties, Manitowoc, Scottsman and we strive to make sure you get the correct part for your application.

Give us a call with the information from your equipment nameplate and we will do our best to help. We can be reached at our local phone number 317-821-8770, Toll Free 877-821-8770 or by fax at 317-821-8772. Our physical address is 7720 S Mooresville Rd in West Newton , IN 46183. Business hours are 8-5 EST M-F. Prior to making repairs please consult your manufacturers instructions and follow all safety precautions. Improper repairs can lead to equipment damage or personal injury or death. If you are unsure of your ability please call a professional company.

Refunds And Returns

Items that are returned must be in original package and in new condition. We are not responsible for return shipping. They must be returned within 30 days of the purchase date. Any returns after 30 days will not be accepted. Refunds takes 4-7 days to be processed and appear back on the card used. A 25% restocking charge will be deducted from the original purchase price. If an item has been installed or altered in any way no refund will be processed. If you receive an item that is damaged please let us know ASAP so we can assist you.
Shipping Rate For Continental US Only. Please contact us for rates to Canada before ordering.




Company Name

Shortys HVAC Supplies LLC


7720 S Mooresville RD
West Newton, IN
USA 46183

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Shortys HVAC Supplies LLC 2024